Marion's Merry Minis Fine Handcrafted Scale Miniatures

We are here to help if you have a problem placing an order on our Marion's Merry Minis website. Call or email us with any questions.

If you encounter any difficulty in placing your order through our website please contact us by phone or email as soon as possible so we may assist you or locate and correct the problem. It is important to Marion’s Merry Minis that all customers enjoy visiting our website, feel they are treated fairly and receive the same harmonious experience when ordering on our website. Your assistance in identifying any errors or inconsistencies is invaluable. We appreciate your feedback and welcome any comments you may have. Please call us at 425-387-5113 or send your correspondence to info@marionsmerryminis.com

In Stock vs. Out of Stock: If You Ordered a Discontinued or Unavailable item....

Please refer to the item listing’s availability. If your choice of style, color, etc. selected by the drop down menu shows available in stock it will be sent to you within 2 business days. If it indicates that it is out of stock it will be back-ordered and we will make every effort to produce or obtain that item on your behalf as quickly as possible. We make every effort to keep our web site up to date with information regarding availability of our products. If that information is inaccurate it is the responsibility of Marion’s Merry Minis to make any corrections or provide any substitutions necessary to satisfy our customer. If you ordered something that is no longer available you will be contacted immediately to be given a choice in how we resolve the inaccuracy and to make a selection if any correction or substitution is needed.

If you received your order and it is incorrect, please contact us immediately.

We will gladly make whatever correction is needed but we may need more information from you. Please call 425-387-5113 or us send an email to info@marionsmerryminis.com

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Shipping & Handling Charges and Shipping Information

“Free First Class Shipping”  (a.k.a. USPO’s new category of Parcel Select Mail) within the Continental USA is a special shipping promotion for all general merchandise. There is a $5.00 handling charge for all orders. This shipping option includes Tracking at no additional charge but does not include Carrier Provided Insurance.

Dollhouses, dollhouse kits, and room boxes require special packaging and are exempt from the” Free First Class Shipping” within the Continental USA special promotion, unless otherwise stated in the product listing. USPS, UPS or Freight charges for doll houses, doll house kits, and room boxes, are separate from general merchandise even if ordered together and subject to separate shipping charges*.  Carrier Provided Insurance will be included for these larger shipments, usually through UPS or a Freight Carrier.

*Shipping charges for Doll houses, doll house kits, and room boxes will be billed separately through PayPal after the package is weighted and the shipping or freight costs are determined. Shipping will begin upon receipt of payment for shipping charges.


Flat Rate Priority Mail within the Continental USA is also available for general merchandise. This is not included in the Free First Class Shipping promotion and there is a cost associated with this expedited shipping option. Please email us info@marionsmerryminis.com if you would like PRIORITY expedited shipping. We will bill this separately through PayPal after the package is weighted and the shipping costs are determined. Shipping will begin upon receipt of payment for shipping charges.

·         Priority Mail (Small ) $10.00                includes handling fee     8 5/8" x 5 3/8" x 1 5/8"  box

·         Priority Mail (Medium) $16.00             includes handling fee  11" x 8 1/2" x 5 1/2"  box 

·         Priority Mail (Medium) $16.00             includes handling fee   13 5/8" x 11 7/8" x 3/8"  box  

·         Priority Mail (Large)    $20.00              includes handling fee   12" x 12" x 5 1/2"  box 


Express Mail within the Continental USA is also available for general merchandise. This is not included in the Free First Class Shipping promotion and there is a cost associated with this expedited shipping option. Express Mail requires weight calculation. Please email us info@marionsmerryminis.com if you would like EXPRESS expedited shipping. If you select this option we will bill this separately through PayPal after the package is weighed and the shipping costs are determined. Shipping will begin upon receipt of payment for shipping charges.

·         Express Mail requires weight calculation. You will be billed separately through PayPal after cost is determined.

·         Custom Shipping by Freight Carrier, requires calculation. We will bill through PayPal after cost is determined.

·         Hawaii, Alaska, or International destinations, will be billed separately through PayPal after cost is determined.


Choosing Express Mail or Priority Mail does NOT mean your order will be delivered in 1 or 2-3 days from the time you place your order online. All orders of in-stock items will be shipped within 1-2 business days of receiving your order. You will receive your order 1 or 2-3 days after your order has been shipped. Please remember to let us know if there is a deadline you are trying to meet in receiving your order and we will do everything we can to expedite the process.  

Express and International customers will be billed $5 Handling plus actual shipping costs. International shipping costs will be billed separately through PayPal after the package is weighed and the shipping or freight costs are determined. Shipping will begin upon receipt of payment for shipping charges. We do not charge handling fees to US Military customers shipping to their APO/FPO address overseas but will bill through PayPal for the full cost of carriage.